Krystal Vincent

Krystal Vincent is a seasoned professional with extensive experience in account management, client services, and strategic partnerships. Currently serving as Senior Telesales Vendor Manager at Clover Health since March 2025, previous roles include Director of Account Management at Bloom Insurance, where management of a $100M+ annual revenue portfolio led to significant client satisfaction improvements and record revenue growth. Additional experience at Bloomberg Insurance includes roles as Senior Client Services Account Manager and Client Services Manager/Account Manager, where strategic initiatives drove incremental revenue growth and client success frameworks. Prior positions include Director of Strategic Partnerships at Elm Hill Publishing, Physician Recruiter at St. John Associates, and Publishing Services Manager at Author Solutions, LLC. Krystal holds a Bachelor's degree in Business Administration and Management from Indiana Wesleyan University.