Adrián Bravo de Diego

Adrián Bravo de Diego has extensive experience in the field of CRM and business development, primarily with Atlético de Madrid from August 2015 to February 2022. In the role of Responsable CRM, responsibilities included addressing business needs and implementing Salesforce.com. As a Senior Business Development Analyst/CRM, analysis of sales and KPIs was conducted alongside managing and controlling the development of digital tools to enhance internal processes. Additionally, participation as a member of the Social Area involved acting as an agent in customer support, and Adrián also gained experience through a marketing internship, providing support to the department director and commercial managers. Educational credentials include a Master's in Digital Customer Marketing from ICEMD and an official degree in Marketing along with advanced studies in commercial management from ESIC Business & Marketing School.