Kirsty Beckett

Kirsty Beckett has a diverse work experience spanning over two decades. Kirsty began their career in 2001 at Carnival UK, where they held various roles such as Senior Support and Project Analyst and IT Service Desk Team Leader/Tester/Buyer. Kirsty'sresponsibilities included system maintenance and support, project management, database configuration, and vendor management.

In 2013, Kirsty joined Oracle as a Key Account Manager in the EMEA region, where they focused on customer retention, onboarding, and identifying new opportunities for the Fidelio/Oracle product suite. Kirsty later transitioned to the role of Technical Key Account Manager, where they continued to serve the EMEA region with a focus on technical solutions.

From 2018 to 2021, Kirsty worked at MarineXchange Software as a Senior Project Manager in the EMEA region. Kirsty'smain responsibilities included customer retention, onboarding, and promoting new products within the Marinexchange Product Suite.

In 2021, Kirsty joined TraceSafe as a Customer Success Senior Manager, where they were responsible for onboarding new customers and promoting upgrades and new versions of the contact tracing applications and IoT devices. Kirsty'srole also involved identifying new opportunities for improvement and delivering regular business reviews to key stakeholders.

Most recently, in 2022, Kirsty worked at Vista as a Customer Success Manager, ensuring customer satisfaction and managing relationships. Kirsty then moved to CluedIn in 2023, where they currently serve as a Technical Account Manager.

Throughout their career, Kirsty has demonstrated strong customer service skills, a deep understanding of customer requirements, and a proactive approach to identifying new opportunities for improvement.

Kirsty Beckett attended Testwood Secondary School from 1984 to 1988, where they obtained 9 GCSE's. Kirsty also completed the ISEB Software Testing certification, although the specific details such as the institution and the year of completion have not been provided.