Arif Burhanudin

Arif Burhanudin is a National CX and Service Transformation Trainer at CLX since January 2023, contributing to Coles Service Transformation projects such as Store Transformation and Smart Gates across multiple states in Australia. Additionally, Arif serves as an Independent Consultant for both JEXI and PT Indonesia Indicator, a strategic intelligence company specializing in Big Data, since December 2022 and September 2023, respectively. Prior experience includes roles as an Instructor and Divemaster at PRODIVE SYDNEY from August 2020 to February 2023. Arif holds a Bachelor of Business Administration from the University of Technology Sydney, a Fundamentals of Project Management degree from the Australian Institute of Management, and attended the Pre-IBDP Summer Course at the Massachusetts Institute of Technology.