Geeta Gopalan

Geeta’s extensive financial services, retail banking, and payments industry experience gained over more than 25 years strengthen the Board. Her understanding of the digital economy and interest in emerging technologies including the use of data and analytics in financial services enhance Board discussions with respect to the Group’s digital strategy in particular. Her extensive experience in the retail banking and payments industries means she has a strong focus on customer conduct and fairness considerations and in delivering customer-focused outcomes. Her broader risk and governance experience is highly relevant to her role as Chair of the Risk Committee. Geeta was formerly Executive Chair of Monitise Europe, a non-executive director at VocaLink, and Vice-Chair of the Big Lottery Fund England. Among the many roles in her career, Geeta was Director of Payment Services with HBOS plc and previously Managing Director, UK Retail Bank and Business Development Head EME at Citigroup. She is a chartered accountant.