Deanna Beckers-Theriault

Deanna Beckers-Theriault has a diverse work experience spanning multiple roles and industries. Deanna currently works at CM.com as an Operational Product Expert for the Conversational AI Cloud (CAIC) platform, providing support and assistance to customers with the platform's features and updates. Prior to this, they served as a Senior Support Representative for CAIC, helping customers with their chatbot building and deployment needs.

Before joining CM.com, Deanna worked at CX Company (part of CM.com) as a Quality Engineer and Portal Specialist for the DigitalCX platform. Their responsibilities included ensuring users had access to up-to-date information and assisting with any issues or inquiries. Deanna also held the position of Senior Content Analyst at CX Company, where they built and maintained chatbots using the DigitalCX platform, wrote and edited online content, and analyzed data for client reports and proposals.

Deanna's previous experiences include owning their own design business, Devise Graphics, where they handled various responsibilities such as client communication, website design, and graphic design projects. Deanna also worked as an Internet Marketing Specialist at Mistermail BV and as a Freelance Graphic and Web Designer.

Overall, Deanna Beckers-Theriault has a strong background in customer support, content creation, design, and marketing, and brings a wealth of experience and expertise to their current role at CM.com.

Deanna Beckers-Theriault attended J.M. Tate Highschool from 1994 to 1998, where they earned their High School diploma in General Studies.