Cristiano Manuel Silva Palma is an experienced professional in the fields of electrical budgeting and customer service, currently serving as Tratamento de Orçamentação Elétrica at CME - Construção e Manutenção Electromecânica, SA since March 2022. Previously, Cristiano held various roles at EDP and EDP Soluções Comerciais S.A. from 2009 to 2021, including Gerente de Loja and Assistência ao Cliente, where responsibilities included managing teams, coordinating services, and ensuring customer satisfaction, notably achieving national recognition for excellence in 2012. Prior experience includes positions at Portugal Telecom, BF, Unicofa, and Algardata S.A., showcasing a diverse background in customer assistance and technical support. Cristiano is furthering education with an MBA in Information Systems and Entrepreneurship at Universidade Lusófona, following previous certifications in event production and management.
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