David Ly is an experienced IT professional with a strong background in technical support roles across multiple industries. Currently serving as a Senior IT Support Engineer at CMG Financial since October 2018, David has previously worked as a Service Desk Engineer at Finance of America, where responsibilities included handling escalations and providing technical support leadership. Earlier experience includes serving as a Store Support Help Desk Technician at The GAP, delivering support to retail store employees and equipment, and working as an Advanced Level 2 Technical Support representative at Consolidated Communications, offering support for voice, data, and video services across various network platforms.
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