Mauricio Monteiro da Rocha - Mba

Global Head Of Commercial Operations at CMR Surgical

Mauricio Monteiro da Rocha has a diverse work experience spanning over 20 years. Mauricio currently works at CMR Surgical as the Head of Customer Success Process Excellence - LATAM, where they lead implementations of the Versius System and develops recommendations for improvement in patient, materials, and information flows. Mauricio is also responsible for driving high-value customer interactions, implementing operational customer insight capabilities, and leveraging digital capabilities to enhance customer loyalty. Prior to this role, they served as the Project Management & Process Excellence Leader - LATAM at CMR Surgical.

Before joining CMR Surgical, Mauricio was the Managing Partner & Co-Founder of Optrix Transformative Innovation. In this role, they played a key role in the company's strategic direction and management.

Mauricio also has extensive experience at Johnson & Johnson Medical Devices Companies, where they held several roles. As the Regional Director - Strategic Solutions, Latin America, they represented the company in the Global Solutions Council and led the launch of CareAdvantage in Latin America. Mauricio developed relationships with strategic partners and expanded the solutions offered in the region. Mauricio also served as the Manager - Strategic Solutions and Manager - Strategic Marketing during their tenure at Johnson & Johnson.

Other notable experiences include working as a Senior Project Manager at GlA - Global Intelligence Alliance (currently M-Brain), a Senior Consultant at Monitor Group, a Project Manager at InfoAmericas (acquired by Kroll), a Senior Market Analyst at IDC, and an Analyst (Trainee Program) at Banco Itaú.

Overall, Mauricio's work experience highlights their expertise in project management, process excellence, strategic solutions, and customer success. Mauricio has a strong track record of driving growth and value for organizations across various industries.

Mauricio Monteiro da Rocha has a diverse education history. Mauricio obtained a Professional Course in Photography from Panamericana . Escola de Arte e Design in 2022. In 2009, they completed their Master of Business Administration (MBA) from IESE Business School, specializing in Business Administration. Prior to that, they pursued a Specialization in Business Management and Marketing Extension Program from FGV - Fundação Getulio Vargas from 2001 to 2003. In 1998, they graduated with a degree in Mechanical Engineering, with a concentration in Design and Manufacturing, from Escola Politécnica da USP. Mauricio completed their high school education at Colégio São Luís in 1992. Mauricio also holds elementary school degrees from Colégio São Luís (1989) and Colégio Santo Ivo (1986). Mauricio has additional certifications, including ICAgile Certified Professional (ICP-Agile Fundamentals) from ICAgile in 2020, and Certificato di Conoscenza della Lingua Italiana - Livello Avanzato and Certificato di Conoscenza della Lingua Italiana - Basico / Intermediario from Centro Cultural Brasil-Italia in 2018 and 2017, respectively. Mauricio has also obtained certifications in Lean Six Sigma Green Belt, Diploma Intermedio de Español de los Negocios (DIEN) from IESE Business School, Diplome de Español como Lengua Extranjera (DELE) - Nivel Superior from Universidad de Salamanca, Certificate of Proficiency in English (CPE) from the University of Cambridge, and Conseho Regional de Engenharia, Arquitetura e Agronomia – São Paulo (CREA-SP).

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Timeline

  • Global Head Of Commercial Operations

    March 1, 2024 - present

  • Head Of Customer Success Process Excellence - Latam

    September, 2022

  • Project Management & Process Excellence Leader – Latam

    November, 2020

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