Kevin Martinez

Kevin Martinez is a Monitoring Representative II at CMS - Criticom Monitoring Services since September 2020, responsible for verifying and dispatching emergency signals and notifying customers of non-emergency alerts. Previous experience includes roles as a Freight Associate at The Home Depot, a Retail Inside Sales Print Specialist and Print & Marketing Associate at Staples Stores, and a Customer Experience Specialist at Staples Business Advantage, where Kevin developed skills in customer service, sales, and account management. Early career positions included a Professional Travel Consultant at Cruises N More and a Phone Sales Representative at MetroPCS, demonstrating a strong foundation in sales and customer engagement. Kevin holds a High School Diploma in Information Technology from Crooms Academy of Information Technology.