Yannick Quere

Yannick Quere has extensive experience in operations and customer service management, currently serving as the Director of Operations at CNAS France since September 2022. Previously, Yannick held the position of General Manager Customer Service at Prenax, Inc. from May 2019 to August 2022, and prior to that, served as Responsable Services Clients France at Hachette Livre, where leadership encompassed a 24-person client service team and strategic planning. Additional experience includes roles at Primagaz France, where budget control and adherence to operational standards were key responsibilities, and as a Recruitment Consultant at Page Personnel, focusing on candidate profiling and sourcing methods. Yannick also worked as Director of the Mail Distribution Center at La Poste TELECOM, ensuring quality and efficiency in mail processing. Educational qualifications include a Master's degree in Organization Management and Logistics Process Management from Clermont School of Business, earned between 2004 and 2007.