Elena Sacerdote

Elena Sacerdote is an experienced leader in business operations and customer experience, currently serving as the Head of Business Operations and Customer Experience at CNH Industrial since September 2022. In addition to this role, Elena holds multiple positions at Stellantis, including Head of Customer Experience and Commercial Training, and previously led Global Training. At FCA Fiat Chrysler Automobiles, notable positions included Head of Customer Experience Measurement and Commercial Training, focusing on enhancing customer experiences and training methodologies. Elena's extensive career spans from technical service management at Iveco to developing comprehensive training organizations at Fiat Group, with a strong emphasis on customer care and network development across the EMEA region. Elena holds a Master's in Dealership Management and an Engineering degree from Politecnico di Milano.