Diane Colin

Diane Colin is currently the Responsable Expérience Clients at CNP Assurances, focusing on customer experience and client voice within the Business Unit La Banque Postale since November 2023. Prior experience includes nearly a decade at La Banque Postale, where Diane held various leadership roles related to customer experience, marketing, and innovation, contributing to omnichannel marketing strategies and digital transformation initiatives. Diane's career began at Le Groupe La Poste, specializing in web projects and e-service development. Diane's educational background includes certifications from ESSEC Business School in customer-centric marketing strategies, training in innovation management, and a degree in sports organization management from Université de Caen Normandie.