CNS Engineering
Nayab Kamran has extensive experience in the fields of logistics and sales administration, currently serving as the Manager of Import and Logistics at CNS Engineering since November 2014. Prior experience includes a role as Sales Admin Executive at Schneider Electric from June 2008, where responsibilities involved responding to sales requests and preparing quotations. Nayab's career began at TechnoVision Communications as a Technovision from January 2007 to May 2008, focusing on gathering commodity information and supporting sales negotiations. Nayab holds an MBA in Business Administration and Management from the Virtual University of Pakistan, obtained between 2010 and 2012, and a Bachelor's degree in Management Information Systems from the University of the Punjab, completed from 2006 to 2008.
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CNS Engineering
It is now almost two years since I took over as Group CEO in September 2015. At that time, CNS faced a mix of successes and challenges, while we were experiencing an unprecedented growth in our Asian business at the same time we faced numerous challenges in our Middle Eastern operations which impacted overall profitability and revenue targets. Our internal culture had become restrictive and our organization worked in silos. This caused satisfaction levels of our employees and customers to drop dramatically. I made it my first mission to raise the satisfaction levels of clients and employees, while rebuilding and transforming the firm and setting vision 2020. To improve client satisfaction, I announced that our underlying approach would be to put our client’s satisfaction at the heart of everything we do. This meant moving away from a product-driven sales approach where historically we pushed products to the clients. Instead, we would have to listen closely to what they had to say and to be a true partner in providing the right solution to fulfill their needs. To improve employee satisfaction, we changed our corporate culture to an open one by bringing down the walls between divisions and creating a workplace where everyone can feel excited about their job.