Carl Pomford

Principal Service Manager - Service Control at Co-op

Carl Pomford is a seasoned professional with extensive experience in service management, change management, and risk management. Currently serving as Principal Service Manager - Service Control at Co-op, Carl oversees a multi-functional area responsible for change management, service reporting, and asset management. Previously, in various managerial roles at Co-operative Financial Services, Carl held responsibilities for asset and configuration management and team performance improvement. Carl's career also includes significant positions at Accenture, where involvement in multiple management roles enhanced expertise in technical implementation and ITIL practices. Early career experience at Barclays as a Technical Environment Specialist laid a strong foundation in IT management.

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Co-op

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Co-op is the UK’s fifth biggest food retailer with more than 2,500 local, convenience and medium-sized stores.


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10,000+

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