Malica Ahmad

Malica Ahmad is an accomplished Service & Interaction Design Manager at Accenture Song since October 2021, leading and mentoring design teams in transformative digital product design for commercial clients. In addition, Malica serves as a Certified Thrive Global Coach, utilizing behavior-change science to combat burnout and enhance client well-being. Experience includes coaching as an HCC Program Coach for Coach.me and previous roles at Accenture Federal Services, Systems Alliance, and Booz Allen Hamilton, where Malica improved user experiences for federal agencies and higher education clients. Malica's educational background includes a BA in Economics from the University of Virginia and certification as a Usability Analyst from Human Factors International.