Carole Merkerson

Carole Merkerson is an experienced customer service and sales professional with a diverse background in logistics and account management. Currently serving as a Customer Service Representative at Lee Health since August 2024, Carole focuses on international and corporate accounts to meet specific client needs. Previous roles include Dispatcher/Customer Care at Piedmont Service Group, where responsibilities involved dispatching service technicians and managing customer accounts, and Inside Sales Specialist at Interroll Corp, providing technical support and processing orders globally. Additional experience includes positions at Port City Staircase, Fenner Drives, and Chloride Group plc, demonstrating a strong foundation in sales, coordination, and customer service. Carole completed education at Port Credit Secondary School and further studies at Cape Fear Community College.