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Leong Li Yen

Technical Support Engineer at Cobwebs Technologies

Leong Li Yen has a diverse work experience spanning multiple industries and roles.

From 2020 to the present, Leong worked as a Technical Support Engineer at Cobwebs Technologies, a global leader in Web Intelligence, specializing in using advanced AI technologies to assist law enforcement organizations in identifying risks and threats on the web.

Prior to this, from 2017 to 2020, Leong served as an Enterprise Support Engineer at CyberArk, a company focused on privileged account security.

From 2016 to 2017, Leong was a Senior System Engineer at ST Electronics (Large scale system group). In this role, Leong accomplished various tasks such as conducting security tests, implementing an Intrusion Detection System, and deploying Java applications for a government agency.

Before that, from 2013 to 2016, Leong held the positions of System/Verification and Validation Snr Engineer and Verification and Validation Snr Engineer/Business Analyst at ST Electronics.

Between 2010 and 2013, Leong gained experience at Dell as a Test Execution Engineer and later as a Project Manager.

In 2009, Leong worked as a Technical Officer at Public Utilities Board Singapore.

From 2006 to 2009, Leong served as a Test Execution Engineer at Dell.

From 2004 to 2006, Leong worked as a Technical Specialist at T-est i/O Hewlett-Packard.

Lastly, from 2002 to 2004, Leong worked as a Customer Care Consultant at Starhub Cable Vision.

Overall, Leong has gained expertise in technical support, enterprise support, system engineering, verification and validation, project management, and customer care throughout their career.

Leong Li Yen's education history is as follows:

From 2006 to 2008, Leong Li Yen attended the University of South Australia, where they pursued an Honours degree in Electronic Engineering.

From 1998 to 2001, Leong Li Yen studied at Ngee Ann Polytechnic, earning a Diploma in Electricial Engineering.

Between 1994 and 1997, Leong Li Yen attended Hua Yi Secondary School, completing their "O" levels.

In addition to their formal education, Leong Li Yen has obtained various certifications, including being a Microsoft Certified IT Professional - Enterprise Administrator on Win Server 2008 from Microsoft, a Certified Ethical Hacker, a Certified Network Defender, a Computer Hacking Forensic Investigator, an EC-Council Certified Security Analyst, and they also obtained the ITIL Foundation certification from AXELOS Global Best Practice. The specific month and year of obtaining these certifications are not provided.

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Timeline

  • Technical Support Engineer

    September, 2020 - present