Taylor Gill

Strategic Customer Success Manager at Codefresh

Taylor Gill has a diverse work experience spanning various roles and industries. They began their career in 2013 with the UT Business Foundations Certificate Program and went on to pursue a Health Information Technology & Exchange Specialist Certificate from The University of Texas at Austin in 2014.

Taylor then worked as an Administrative Staff at Azure Med Spa in March 2014, followed by a role as a Hostess at P.F. Chang's China Bistro from May 2012 to April 2014. In 2014, Taylor also worked at Jericho Systems as a Software Quality Assurance Tester and Business Analyst.

From 2015 to 2018, Taylor worked at CA Technologies as a Support Engineer and later as a Senior Support Engineer. In these roles, they provided technical support for CA's Test Data Manager and Agile Requirements Designer products, assisting customers through various channels and analyzing and troubleshooting issues.

Taylor joined CloudBees in 2018 as a Customer Success Manager and moved up to become a Senior Customer Success Manager and Onboarding Specialist in November 2019. In November 2020, they took on the role of Strategic Customer Success Manager and continued as an Onboarding Specialist until January 2021.

In 2021, Taylor joined Testlio as an Engagement Manager and Enablement Specialist, where they worked until March 2022.

Currently, Taylor is working at Codefresh as a Senior Customer Success Manager, starting in March 2022, and is now serving as a Strategic Customer Success Manager.

Taylor Gill's education history is as follows:

Taylor Gill obtained a High School Diploma from Wakeland High School from 2006 to 2010. They then attended The University of Texas at Austin from 2010 to 2013, where they earned a Bachelor of Arts (B.A.) degree in Music. Later, from 2019 to 2021, Taylor pursued a Master of Business Administration (MBA) degree in Business Administration and Management, General at West Texas A&M University.

In addition to their educational degrees, Taylor has obtained various certifications. They earned the Google Cybersecurity Certificate from Coursera and completed several courses under the Google Career Certificates program, including "Assets, Threats, Vulnerabilities," "Automate Cybersecurity Tasks with Python," "Detection and Response," "Foundations of Cybersecurity," "Linux and SQL," "Manage Security Risks," and "Networks and Network Security." Taylor has also gained expertise in the field of digital marketing and e-commerce through certifications in "Assess for Success: Marketing Analytics and Measurement," "Attract and Engage Customers with Digital Marketing," "Build Wireframes and Low-Fidelity Prototypes," "Conduct UX Research and Test Early Concepts," "Foundations of Digital Marketing and E-commerce," "Foundations of User Experience (UX) Design," "From Likes to Leads: Interact with Customers Online," "Make the Sale: Build, Launch, and Manage E-commerce Stores," "Satisfaction Guaranteed: Develop Customer Loyalty Online," "Start the UX Design Process: Empathize, Define, and Ideate," and "Think Outside the Inbox: Email Marketing."

It's important to note that no assumptions can be made beyond the provided information.

Links

Previous companies

Testlio logo
Jericho Systems logo
CloudBees logo

Org chart

Timeline

  • Strategic Customer Success Manager

    March 1, 2023 - present

  • Senior Customer Success Manager

    March, 2022

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