Dan Frigo

Software Support Analyst at Codoxo

Dan Frigo has held various roles in the tech industry since 2006. Dan began their career as a Technical Support Coordinator II at Verizon Wireless. In 2011, they took on the role of Technical Recruiter at Engineering Resources, where they were responsible for offering full life-cycle recruiting for government and commercial clients. In 2012, they joined Optum as a Senior Product Support Analyst, where they identified, addressed, and examined client situations by organizing internal resources across departments. Dan also developed and strengthened long term working relations with customers to deliver product training. In the same year, Dan Frigo also joined PlumChoice as a Technical Support Representative. Currently, they are employed at Codoxo as a Software Support Analyst.

Dan Frigo has an extensive educational background. Dan obtained a Bachelor of Science in Computer Science from Colorado State University Global from 2014 to 2022. Dan also attended Gateway Community College from 2003 to 2005, though they did not receive a degree. Additionally, they hold five certifications from DigitalMarketer, CompTIA, Google, and Semrush. These include a Certified Customer Acquisition Specialist from DigitalMarketer (obtained in December 2017), an A+ Certified Professional | Remote Support Technician from CompTIA (obtained in March 2009), a Google Ads Fundamentals certification from Google, a Google Ads Search Certification from Google, and a SEMrush Digital Marketing: PPC Fundamentals certification from Semrush.

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Timeline

  • Software Support Analyst

    May, 2022 - present