Matt Wickham

Matt Wickham has a diverse and extensive work experience spanning over several decades. Matt has held various leadership roles in prominent companies such as Cogeco Connexion, Samsung, Rogers Communications, Axxent/Optel, Sprint Canada, AT&T Canada, and UNITEL COMMUNICATIONS.

Starting with their most recent position, Matt Wickham currently serves as the Senior Vice President, Sales and Operations at Cogeco Connexion. In this role, they are responsible for leading residential and B2B sales channels in Quebec and Ontario and driving revenue growth. Additionally, they oversee all operational teams, aiming to improve the customer experience while reducing costs.

Before joining Cogeco Connexion, Matt Wickham held the position of Vice President and General Manager, Sales and Operations at Cogeco Connexion. During their tenure, they led the sales and operations teams across the entire company, accounting for approximately 80% of the organization. Matt was also responsible for developing and executing strategies for sales and operations functions.

Prior to Cogeco Connexion, Matt Wickham was the Vice President, B2C Sales at Samsung. Here, they led the mobile sales team for Canada and focused on driving market share growth through carrier partners and retailers. Matt played a crucial role in expanding Samsung's mobile product lines.

Moving further back in their career, Matt Wickham served as the Vice President, Branded Retail at Rogers Communications. During their time with the company, they developed and implemented a retail transformation strategy, leading to increased productivity, reduced costs, and the management of over 3000 staff across 700+ stores.

Before Rogers Communications, Matt Wickham held various executive roles such as Vice President, National Dealer and Regional Sales, Vice President, Business Transformation, Vice President, Wireless Customer Operations, Vice President-Fido Integration, and Vice President, Direct Sales and Service. Each of these positions showcased their expertise in sales, customer operations, and leading organizational transformations.

Before joining Rogers Communications, Matt Wickham worked in other telecommunications companies such as Axxent/Optel and Sprint Canada, holding leadership roles in Customer Operations and Operations Management, respectively.

Their career started at UNITEL COMMUNICATIONS, where they served as the Director of Customer Provisioning and played a vital role in ensuring efficient customer provisioning processes.

Overall, Matt Wickham's work experience demonstrates their strong leadership skills, expertise in sales and operations, and their ability to drive organizational transformations for notable companies in the telecommunications industry.

Matt Wickham has a Bachelor of Arts degree from York University.