Bhushan B

Bhushan B is a seasoned quality management professional with extensive experience in the customer service sector. Currently serving as a Transactional Quality Manager at Cogent E Services since April 2019, Bhushan oversees quality assurance for the Axis Bank client, focusing on retail banking, retail assets, and credit cards. Prior experience includes roles as a Senior Quality Analyst for the Food Panda client at Ola from October 2018 to March 2019, and as a Quality Analyst for Amazon India at Hinduja Global Services from January 2017 to September 2018. Additional quality analysis experience includes positions at Runnr and Vertex Customer Management India Private Limited, where Bhushan worked with clients such as Idea Cellular and Vodafone. Bhushan completed high school education at St Josephs High School and Church Briand Square from 1995 to 2005.