Shehan Karunaratne

Shehan Karunaratne is an accomplished professional with extensive experience in customer support and software quality assurance, currently serving as the Senior Director of Customer Support at Cognite since January 2021. Previously, Shehan held multiple roles at Creative Software from January 2009 to December 2020, including Director of Information Services and Principal Support Engineer, managing significant projects for Microsoft and overseeing team coordination. Earlier in the career, Shehan worked as a Senior Software QA Engineer at Virtusa, contributing to major projects for Thomson Corporation and Aetna, and began the professional journey at Elastometric Group as an IT Assistant. Shehan holds a degree from Cardiff Metropolitan University.