Aria K.

Aria K. has extensive experience in customer service and support roles. Aria started their career at Duke Energy Corporation in 2000 as a Customer Service Representative/Trainer. Aria then worked at Banner Life Ins Co as a Training Coach from 2003 to 2006. Aria also held positions at First Advantage as a Random Program Management Supervisor, NRI Staffing as a Senior Recruiter, and the American Association of Colleges of Osteopathic Medicine (AACOM) as a Manager of Application Services.

From 2015 to 2018, Aria worked at CHEMTREC® as a Manager of Customer Fulfillment, where they directed customer care communication for a 200K-member institute and managed a customer service staff. Aria then moved on to the National Association for the Education of Young Children (NAEYC), where they served as the Manager of Customer Care from 2018 to 2019.

In 2021, Aria joined the DC Department of Employment Services as a Quality Assurance Program Manager, where they advised senior management on customer service improvements. Most recently, they started working at Rekor in 2022 as the Senior Director of Global Customer Support. In this role, Aria establishes a center of excellence for customer and technical support and leads and mentors management teams in the Customer Care, Processing, and Program Management departments. Aria also drives continuous improvement and implements best practices for service delivery.

Aria K. attended City Honors High School for an unknown period of time and did not pursue any degrees or specific field of study during that time. Later, from 1998 to 2000, Aria studied at the University at Buffalo, but their degree and field of study are not mentioned. Additionally, Aria attended the University of Maryland Global Campus from 2006 to 2009, but no degree or field of study is specified. Aria also has a mention of studying Broadcasting/Communication at Buffalo State College, but the duration of their enrollment is not provided.