Shlomo Illouz

Shlomo Illouz is a seasoned professional with extensive experience in customer support and service management within the technology sector. Currently serving as the Director of Global Customer Support at Cognyte since May 2020, Shlomo has held multiple leadership roles within the company, including Director of Africa & Central Europe Service Management and Director of Africa Service Management. Prior to these roles, Shlomo was a Service Manager and led the Africa Customer Success Team. Shlomo's career includes positions at Cisco Systems as a PS Systems Engineer and at Allot Communications as a System Integration Engineer. Shlomo's educational background includes a Bachelor of Science degree from Tel Aviv University and an MBA from The College of Management Academic Studies, completed between 2014 and 2016.