William Santamorena has a diverse work experience history. William started their career as an Assistant LAN Administrator/Programmer at Pace University in 1999, where they installed software/hardware, troubleshooted issues, and supervised consultants. William also worked as an Art Lab Technician at Pace University, running the art computer lab and managing its needs.
In 2004, William joined Toys R Us as an RZone Associate, where they worked in the Video Game/Electronics department, assisting guests, managing the department, and working towards loss prevention.
From 2006 to 2008, they worked at Empire City @ Yonkers Raceway, first as a Count Team Member in the casino money room, and later as a Help Desk Analyst.
In 2012, William joined Another 9 as a Client Services Engineer, before moving on to .Bat Services in 2003, where they worked as a Senior Tech.
Since 2014, they have been employed at Cohere Communications. Starting as a Client Services Engineer, they worked their way up to Senior Client Services Engineer and ultimately became the Manager of Data Services. In this role, they led a team responsible for various tasks such as backups, anti-virus protection, disaster recovery, and patch management. William also worked on projects with different teams within the company.
Throughout their career, William demonstrated strong technical skills, customer service, and leadership abilities.
William Santamorena earned a Bachelor of Arts degree in Computer Science and Business from Pace University's Pleasantville/Briarcliff Campus from 1996 to 2000. William furthered their education by pursuing a Master of Science degree in Computer Science from Pace University's White Plains Campus from 2000 to 2003.
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