Dennis Lankamp

Dennis Lankamp has a diverse work experience spanning multiple industries. Dennis is currently working at PayComplete as a Customer Service Lead since February 2021. Prior to that, they served as the Start-up City Operations Manager at Yeply Germany GmbH, where they were responsible for business development, marketing, and recruitment activities. Due to Covid-19, the Dusseldorf location was terminated.

Earlier in their career, Dennis worked at Kornit Digital Europe as a Customer Service Operations Manager. In this role, they led a team of 17 engineers and coordinators, managed customer on-site visits, and ensured the delivery of high-quality services.

Dennis also has experience working at Teleperformance Portugal as a Customer Service Operations Manager for Bol.com, leading a team of 6 managers and over 150 agents. Additionally, they served as a 1st line Manager for Philips, managing a team of 15-20 agents.

Dennis began their career at IBM, where they worked as a CMR Team Coordinator and was involved in the transfer of operations from the USA to Slovakia.

Prior to their professional career, they worked at Oad Reizen as an Assistant Product Manager and at InterContinental Hotels Group as a Management Assistant, gaining experience in product management, marketing, and customer service.

Dennis started their career at Sant' Angelo Village, where they were a part of the Guest Experience team responsible for ensuring a positive experience for guests.

Dennis Lankamp received a Bachelor's degree in International Tourism Management and Consultancy from NHTV - University for Applied Sciences, where they studied from 2005 to 2009. Prior to that, they completed their MTRO, level 4 degree in Management Toerisme from Landstede Zwolle, from 2000 to 2004. Dennis started their education at Etty Hillesum Lyceum, where they earned their MAVO degree in Music, from 1995 to 2000.