Campbell Heng

Senior User Operations at Coinhako

Campbell Heng has diverse work experience in various companies. In 2014, they worked as a Brand Representative at Abercrombie & Fitch Co. From 2016 to 2016, they served as an Executive Assistant at TP ICAP. In 2017, they held the position of Operational Executive at Prudential Assurance Company Singapore, followed by a role as a Finance Executive at Great Eastern Life from 2017 to 2018. In 2019, Campbell took on a Finance Internship at Northern Trust Corporation. Currently, they are employed at Coinhako, starting in July 2022, and previously held the position of Senior User Operations since July 2022. In this role, Campbell engages with users directly, addresses their unique cases, leads MAS-related cases, utilizes data for product insights, drives initiatives for process improvement, and aims to enhance user retention.

From 2018 to 2022, Campbell Heng attended the University of London and pursued a Bachelor's degree in Banking and Finance. Campbell 'sfield of study during this time was specifically focused on banking and finance.

Links

Previous companies

TP ICAP logo
Northern Trust logo

Timeline

  • Senior User Operations

    May 1, 2023 - present

  • User Operation Analyst

    July, 2022

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