Matthew H.

Matthew H. is a highly skilled professional with extensive experience in customer and market research. Currently serving as a Senior Customer and CX Researcher at CoinsPaid since April 2023, Matthew previously worked as a Customer Insight Specialist at Yoco and an eBranch Digital Analyst at Nimble Group (Pty) Ltd. Early career roles include Junior Market Research Analyst at 2U and Management Consultant at PwC South Africa, focusing on governance, risk, and compliance in regulated industries. Matthew holds a Doctor of Philosophy in Management Studies and a Master’s in Commerce specializing in Marketing from the University of Cape Town, complemented by additional degrees in Financial Analysis, Portfolio Management, and Economics with Law.