Sergei S. Frolov

Sergei S. Frolov is an experienced professional in customer support and training management with a significant background in technology and education sectors. Currently serving as Customer Support Service Manager at HELE Technologies since November 2023, Sergei oversees team formation, strategic planning, market analysis, technical support organization, and resource management. Previously held the role of Training Manager at ANO SPE "Training Center MTUCI"+Coleman, focusing on promoting technical training services and client engagement. Sergei also had a long tenure at Huawei from October 2010 to December 2022, where responsibilities included managing training teams, achieving financial targets, and implementing innovative training methodologies. Educational background includes a degree in Industrial Electronics Technology from Bryanskiy State Technical University.