Hitesh Kalra

Hitesh Kalra is an experienced analytics professional currently serving as the Customer Analytics and Insights Manager at Coles Group, where responsibilities include leading analytics for the Customer Fulfilment Centre and driving digital transformation through customer insights. Before this role, Hitesh held the position of Senior Manager Strategic Insights at Qantas, overseeing a team focused on delivering strategic insights and advanced analytics models for financial services. Previous experience includes senior analytics roles at Coles Group, HSBC, and Publicis.Sapient, with a strong background in data-driven decision making and digital strategy. Hitesh holds a Post Graduate Program in Data Science and Business Analytics from The University of Texas at Austin and a Bachelor's of Technology in Computer Sciences Engineering from Punjab Technical University.