Collaborative for Educational Services
Michael Rivera is an experienced IT professional currently serving as a Data and Tech Support Specialist at the Collaborative for Educational Services since June 2021. In this role, Michael specializes in managing support tickets, maintaining historical financial data, and administering school management systems such as Aspen Follet and classroom management tools like NetRef. Additionally, Michael oversees Microsoft 365 applications and manages IT assets to ensure compliance with licensing agreements. Previously, as an Information Technology Site Manager at the same organization, Michael's responsibilities included collaborating with educators, integrating technology, and driving innovation in the learning environment. Michael also founded SubTechIT Services, where operations ran from January 2020 to June 2024. Michael holds a CCNA degree from Massasoit Community College, earned between 2018 and 2020.
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Collaborative for Educational Services
Since 1974, the Collaborative for Educational Services (CES) has provided access to comprehensive, quality educational programs for our most vulnerable, at-risk children and youth, and trained teachers and administrators to provide programs of excellence. CES is an education services agency that works to address gaps in programs and services with high quality, research-based, and collaborative solutions to ensure that every child has the opportunity to achieve his or her full potential. We believe that the emotional and social development needs of children and youth must be addressed if they are to succeed in school, and consequently, in life. The Collaborative works with 36 member school districts in Western Massachusetts, as well as schools, districts, educators and early childhood professionals beyond our member communities. We direct major initiatives in early childhood, special education, after school programs, professional development, educator licensure, educational technology, and the education of at-risk youth.