Collective Health
Dolores Cruz is an experienced bilingual customer service representative currently serving as a Member Advocate at Collective Health since August 2023. Prior to this role, Dolores worked as a Customer Advocate I at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, and provided customer service for the City of Garland's utilities department. Experience includes a position as a Technical Support Professional at IBM, as well as roles in customer service and administrative support at Brinks Home, Availity, Plano Primary Care, and Payless ShoeSource. Dolores holds a degree in Medical Assisting from Remington College-Dallas Campus and is a graduate of Garland High School.
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Collective Health
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Collective Health simplifies employee healthcare with an integrated technology solution that makes health insurance work for everyone. With nearly a quarter of a million members and over 50 clients—including Driscoll’s, Pinterest, Red Bull, Restoration Hardware (RH), Zendesk, and more—Collective Health is reinventing the healthcare experience for forward-thinking organizations and their people across the U.S.