Alicia Pratt

Training / Product Support Manager at Collective Intelligence Group

Alicia Pratt is a seasoned professional with extensive experience in training, project management, and marketing across various industries. Currently serving as the Training/Product Support Manager at Collective Intelligence Group since June 2022, Alicia leads a team focused on developing new customers into skilled system administrators. Previously, Alicia held multiple roles at AMECO from June 2012 to November 2021, including Project Estimator/Manager and STAR Estimating System Manager, where Alicia contributed to key decision-making for multi-million dollar proposals, and as an APAC Sales Coordinator/Marketing Specialist, facilitating services in challenging environments. Other notable positions include Marketing Manager at Delta Power Equipment Corporation, Special Project Executive Assistant at CommunitySouth Bank and Trust, and Director of Client Services at Infinity Marketing. Alicia holds a Bachelor of Science in Education from Southern Wesleyan University.

Location

Easley, United States

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Collective Intelligence Group

Launched in 2003, Collective Intelligence provides software solutions focused on safety that put the owner in control of their forklifts and other industrial equipment. Through enhanced knowledge of vehicle, operator, and the working environment interaction in real time, our technology helps create a safe workspace while delivering value through gains in productivity and profitability. Forklift iQ360 Forklift iQ360 serves as the eyes and ears of forklift operations managers, enabling them to monitor and keep track of important activities and events, for the purpose of maintaining high levels of safety, productivity, and profitability. Through monitoring and reporting, management can intervene when operators, vehicles or tasks are repeatedly involved in damage or safety-related incidents. Daily checklist compliance reporting leads to lower repair costs to vehicles and property, reduced operator turnover and lower training costs. Supervisors gain access to daily operator activity, allowing them to address performance inefficiencies and detect safety violations. Forklift iQ360 is designed to support smaller businesses by ensuring the safety and compliance of their operations, improving productivity, and reducing the cost of their forklift operations. Fleet iQ360 Fleet iQ360 puts large-scale businesses in total control of their mixed-fleet operations allowing them to achieve new standards of health and safety compliance, cost efficiency, and accountability. This fully customizable system requires no customer infrastructure and with its user-friendly interface, Fleet iQ360 reports real-time status of vehicles and driver performance directly to smartphone, tablet, laptop, or desktop computers. Fleet iQ360 also allows access-control to authorized drivers, performs pre-shift checks customized to operations, and tracks equipment through GPS. Detailed fleet management reporting measures traction time, time on seat, hydraulic use time, impact reporting and more.


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11-50

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