Rachel Holmes has extensive experience in program management and customer support, currently serving as the Program and Committee Support Manager at the College of American Pathologists (CAP) since June 2008. In this role, Rachel manages operations for the New in Practice Committee, overseeing the development, planning, implementation, and evaluation of initiatives for practicing pathologists. Previous roles at CAP include Operation Data Specialist and Customer Contact Center Specialist, where Rachel effectively resolved customer inquiries. Additionally, Rachel is the Owner of iWEARMi Inc., focusing on strategic planning and operational management to promote the company's growth. Rachel holds a Bachelor of Business Administration in Human Resources Management from DeVry University, completed in June 2022.