Vanessa Jackson

Customer Service Manager at College of Policing

Vanessa Jackson currently holds the position of Customer Service Manager at Western Health Advantage since December 2023. Prior to this role, Vanessa served as Manager of Customer Service at Centene from July 2020 and as Supervisor of Member and Provider Services at California Health and Wellness from August 2015 to July 2020. Additional experience includes an Operations Supervisor role at BloodSource from September 2014 to August 2015 and a long tenure at Health Net as Supervisor of Customer Service from February 1996 to August 2014. Vanessa earned a Bachelor of Science in Health Care Administration/Management from American College of Education, completing studies in 2021.

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