Sören Morgener

Manager Customer Support DACH at COLLENDA

Sören Morgener has a diverse work experience spanning various roles and industries. Sören currently works at Aryza Europe (formerly Collenda) as the Manager of Customer Support DACH. Prior to this, they held the position of Team Lead of Customer Support DACH at the same company. Sören also has experience working at Infosys as a Team Lead for IT Service Desk. In addition, they worked at OKI EUROPE (DACH Region) as the Coordinator of Technical Customer Service BENELUX & Switzerland and as a Technical Customer Support specialist. Sören also gained experience as a Technical Support Specialist at COMPESO GmbH. Before that, they worked as a 2nd Level IT Support Technician at Fujitsu Portugal and as a 1st level IT Support Agent at T-Systems Iberia. Sören has also completed an internship at AUDI AG for their Master Thesis and gained international experience as an intern at Volkswagen Finance China Co., Ltd. Lastly, they worked as an intern at LinguaPoint GmbH.

Sören Morgener completed a Master of Arts (M. A.) in Media Translation from Stiftung Universität Hildesheim from 2011 to 2013. Prior to that, from 2007 to 2011, Sören earned a Bachelor of Arts (B. A.) in International Communication and Translation from the same institution. Additionally, Sören obtained a Diploma Universitário de Português Língua Estrangeira (DUPLE) from Faculdade de Letras - Universidade de Lisboa in May 2014, a SAP Certified - Associate Business Foundation & Integration with SAP ERP 6.0 EHP5 certificate from Hannover Business School in April 2013, and an ITIL 4 Foundation Certificate in IT Service Management from PeopleCert in January 2023.

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