Columbia Bank
Karen Bentley is an experienced ACH Manager in ACH Operations at Umpqua Bank since July 2023, following a tenure as Operations Leader at KeyBank from December 2018 to August 2023. Prior to this, Karen served as Supervisor of Card Services Technical Support at Fiserv EFT from January 2013 to January 2018, where responsibilities included overseeing client services representatives and resolving technical issues. In earlier roles, Karen was Customer Service Manager III at Banner Bank from May 2008 to January 2013, focusing on branch operations and service improvement, and Customer Service Manager II at West Coast Bank from December 2003 to May 2008. Education includes studies at College of the Redwoods, Santa Rosa Junior College, Chemeketa Community College, and Eureka High School.
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