Lori Smith

Lori Smith is an accomplished banking professional with extensive experience in operational management and customer-focused initiatives. Currently serving as Executive Vice President at Umpqua Bank since August 2010, Lori oversees the bank's operational functions, ensuring effective financial results and the continuous relevance of products and services. Lori plays a key role in leading continuous improvement projects and in developing policies and procedures to enhance customer experience. Previously, from 1995 to 2010, Lori held the position of Vice President at US Bancorp, where responsibilities included managing daily operations and loan administration across Washington, Oregon, and California, as well as ensuring regulatory compliance and operational readiness for audits.