Jon Edwards

Jon Edwards is a seasoned IT professional with extensive experience in service delivery and technical account management. Currently serving as the Service Delivery Manager at Columbus since August 2022, Jon previously held leadership roles at Node4 Ltd, including Lead Service Delivery Manager and Technical Account Manager, where responsibilities encompassed customer service oversight and service improvement initiatives. Jon's career includes significant positions at DXC Technology as Client Capability Lead for Managed Virtual Private Cloud Operations and at Hewlett Packard Enterprise as Account Delivery Manager, managing complex service operations and fostering customer relationships. With foundational experience in technical support and operations at organizations like Electronic Data Systems and Molson Coors Brewing, Jon holds a BTEC National Certificate in Computer Studies from Derby Tertiary College.