People Operations

About Column

For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, SoFi, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.

At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!

The opportunity

As a member of the People Operations team, you will play a critical role in building and supporting Column’s entire People Ops infrastructure. We are looking for an exceptional People Ops generalist who can help drive key programs and initiatives for Column (e.g., performance management, pulse check feedback survey, onboarding program, and ongoing learning and development) while supporting our underlying HR processes to make sure we ‘keep the trains running.’ Our ideal candidate is someone highly motivated and willing to get their hands dirty across many different tasks and projects to create a best-in-class employee experience. This is a great opportunity for an individual who is early-to-mid career in People Ops and is looking to get exposed to what it takes to build and run a People function at a fast-growing startup, or someone who is looking to transition out of consulting and is passionate about getting exposed to the people-side of running a business. 

This position will report directly to the Head of People, and the individual in the role must be willing to work in person in our Presidio-based office in San Francisco (3-4 days/week).

What you’ll do

• Support the full employment lifecycle from onboarding through offboarding to make our team members’ experience seamless
• Assist with the administration and management of Column’s training and learning and development programs, including overseeing the completion of mandatory training
• Intake and address employee questions related to areas such as onboarding, benefits, payroll, leave, etc.; manage Column’s People-related Notion pages (intranet) to continue to enhance content and self-service functionality
• Create and support people programs related to performance management, employee experience, engagement, and recognition to maximize productivity and motivation
• Own and drive all People/HR compliance processes and audits; assist in updating company policies and procedures as needed to ensure compliance
• Assist with people-related reporting and analytics requests using HRIS data
• Identify opportunities to improve existing programs and processes, and assist with communication, implementation, and change management of various programs and initiatives

What you’ll need to be successful

• 2-5 years of experience in People Ops, preferably in a startup or tech environment and/or consulting role

• Excellent organizational skills and attention to detail

• Strong communication and interpersonal skills, with the ability to handle sensitive matters and data with empathy and discretion

• Highly self-motivated and skilled at prioritizing within a fast-paced work environment

• Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business

• Bonus points if you…

  • Have experience working with HRIS systems (e.g., Rippling) and GSuite products
  • Have expertise in employment-related laws and regulations (federal and within the state of California)
  • Have experience designing and administering employee compensation and benefits programs

What you’ll get from us

• 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 50% covered for your dependents
• 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
• 📈 401k plan, including self-directed brokerage options
• 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
• 👶 100% paid parental leave
• 🍽️ Catered lunches and dinners for SF employees
• 🚆 Commuter benefits
• 🎉 Regular team building events, including annual offsite

Pay transparency:

The annual US base salary range for this role is $110,000-$150,000.

This salary range may be inclusive of several career levels at Column, and will be narrowed during the interview process based on a number of factors including, but not limited to, the candidate’s skill sets, experience, licensure and certifications, location, and other business and organizational needs. Posted salary ranges reflect base salary only, exclusive of equity and other compensation and benefits.

We look forward to hearing from you

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.