Tanzeem Mateen

Tanzeem Mateen is a seasoned telecommunications professional with extensive experience in Unified Communications (UC) and Avaya solutions. Currently serving as a Senior UC Specialist and Advanced UC Specialist at Netagen since October 2019, Tanzeem has led the design and implementation of complex call flows for emergency services and call centers while managing various Avaya products and technologies. Previous roles include Telecommunications Analyst at CAA Club Group and Avaya Principal Support Engineer at Innovatia, providing Tier III support for a range of Avaya systems. Tanzeem’s foundational experience includes positions as a Network Operations Center Technician at Bell Aliant and Network and System Administrator at Ihsan Academy. Educational qualifications include a Master’s degree in Internetworking from Dalhousie University and a Bachelor's degree in Information Science Engineering from KNS Institute of Technology.