JR

Juliette Roque

Customer Success Manager at Combo

Juliette Roque has a diverse work experience spanning several industries and roles. Juliette most recently worked as a Customer Success Manager at Combo (ex-Snapshift), starting in December 2021. Prior to that, they held the position of Customer Success Manager & Responsable Marketing at Agence Pure Illusion - Agence digitale from September 2020 to November 2021. Their responsibilities included client onboarding, providing advice and training on the company's products, identifying potential upselling opportunities, customer retention, and acting as the main point of contact for clients. Juliette also worked closely with the product team, managed Google Ads campaigns, improved SEO, and contributed to the B2B and B2C blogs through article writing.

Before joining Agence Pure Illusion, Juliette worked as an Assistant Social Media Manager at GROUPE M6 from July to December 2019, and as a Press Attaché at CANAL+ from January to July 2019. In these roles, they conducted web monitoring, prepared press reviews and press kits, wrote and sent press releases, and assisted in organizing press events and screenings.

Juliette also gained experience in revenue management and negotiation support as an intern at TF1 Publicité from January to July 2018. Prior to that, they worked in sales for Nespresso Professional Finland for a brief period in 2016 and as a receptionist at Orange in 2015. Juliette also worked as a seasonal employee at the Théâtre du Balcon during the Avignon Festival in 2013.

Juliette Roque's education history includes the following:

- From 2014 to 2019, they attended ESSCA and obtained a Master 2 degree in Marketing/Corporate Communications and Digital Media.

- In 2017, they studied at Loughborough University as part of the ERASMUS program, focusing on Business and Economics.

- In 2013 and 2014, they attended Lycée Montaigne Paris and completed the Classe préparatoire aux grandes écoles de commerce in the scientific field.

- From 2010 to 2013, they studied at ESSCA and obtained a Baccalauréat Scientifique.

- Additionally, in April 2015, they obtained a TOEFL-557 certification.

No specific information is provided about their current education or any degrees or certifications obtained from the institution PGE PGO.

Links

Previous companies


Org chart


Teams

This person is not in any teams


  1. This content will be removed shortly.