Derrick Rogers has extensive experience in the customer service industry. Currently working at Comerica Bank as a Customer Care Center Manager, Derrick is responsible for coaching and developing a team of representatives in addressing customer issues. Prior to their current role, Derrick worked at AT&T as a Manager, overseeing technical customer service and customer service billing for U-Verse. With a degree in Computer and Information Science and Support Services from Oakland Community College, Derrick brings a wealth of knowledge and expertise to their roles in customer service management.
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