John Machacz

John Machacz has a diverse work experience in the technology and customer service industries. John is currently working at CommandLink as a CX Product Director since June 2023. Previously, they held the position of CX Consultant Director at the same company starting from July 2022.

Before joining CommandLink, John worked at SquareTrade from June 2014 to January 2022, where they served as a Service Delivery Manager. SquareTrade specializes in providing protection plans for various devices and generated a net revenue of $4.65 billion in 2020.

Prior to SquareTrade, John was an Operations Manager at PlumChoice from June 2014 to November 2018. PlumChoice is a market leader in providing technology support services on a white-label basis for Fortune 500 clients.

John's earlier experience includes working as an Operations Manager at Cox Communications from February 2006 to June 2014. Cox Communications is one of the largest cable companies globally, offering digital cable television, high-speed internet, and home automation and security services.

Overall, John Machacz has demonstrated their expertise in customer experience, operations management, and technology support in various companies throughout their career.

John Machacz has an Associate's degree in Information Technology from the New England Institute of Technology. No specific start or end year for their education was provided.