Lidor Asis

Lidor Asis is a Senior Tier 2 Technical Support Engineer at CommBox since February 2022, specializing in technical support for partners and enterprise clients within a B2B SaaS startup environment. Expertise includes complex system flows, API, SAML SSO, software integrations, and high-level SQL queries. Proficient in ticketing systems like Jira and adept at creating Tableau BI dashboards for enterprise customers. Previously, Lidor served as IT Manager at Migdal Group, overseeing a team of IT technicians and managing IT projects and SLAs. Earlier experience includes a role as IT Support Specialist at Migdal Group, providing comprehensive tech support, managing procurement, and collaborating with R&D and security teams. Lidor completed military service in the Israeli Air Force as part of the Missile Guidance Department, where responsibilities included real-time task management and QA for smart missiles. Lidor holds a B.Sc. in Information Systems Engineering from Ramat Gan Academic College.