Dani M.

Dispute Investigator at Commerce Bank

Dani M. is an experienced professional with a diverse background in finance, education, law enforcement, and coaching. Currently serving as a Dispute Investigator at Commerce Bank since September 2022, Dani M. manages case resolutions involving various credit card transactions, handling over 500 cases monthly and adhering to regulatory guidelines. Previous roles include serving as a server and kitchen support at The Queens Head Bar, a Bank Teller at Wells Fargo, and a Police Officer with the New York City Police Department, where responsibilities included law enforcement and emergency response. In education, Dani M. worked as a Secondary Mathematics Teacher at Henry Abbott Technical High School and Newtown High School, implementing curriculum and tracking student progress. Coaching experience includes leading Track & Field and Wrestling programs, managing large groups of student-athletes and organizing community involvement. Academic credentials include a Master's degree in Secondary Education and Teaching from the University of Bridgeport and a Bachelor's degree in Mathematics from the State University of New York at Plattsburgh.

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