Bradly M. Hale

VP Client Experience at commercebuild

Bradly M. Hale has a diverse range of work experience in various roles and industries. Bradly M.'smost recent position was as the VP Client Experience at commercebuild, where they started in 2022. Prior to that, they served as the Director of Client Services and Customer Success Manager at the same company from 2020 to 2022.

From 2018 to 2020, Bradly worked at Pressable (Automattic) as the Director of Customer Success, where they significantly improved support offerings and implemented metrics and analytics for increased customer satisfaction. Bradly M. also managed the day-to-day operations of the Customer Success team.

Before joining Pressable, Bradly was involved with "Overcome the Barrier" in various capacities. Bradly M. served as the CTO and Technical Co-founder from 2017 to 2020, after initially joining as a Full Stack PHP Developer in 2015. Bradly M. also held the role of Sales and Marketing Manager in 2014. Additionally, they worked as a Teacher of English and Spanish, delivering customized lessons to language learners via Skype.

Bradly's earlier experience includes a role at the Department of State in 2011, where they worked in the Economic Section, investigating ESTH (Environment, Science, Technology, and Health) issues in Ecuador. Bradly M. also had a previous role as a TV Crew Member and Graphic Designer at KOMU 8 & Mid-Missouri CW from 2006 to 2009.

Overall, Bradly M. Hale has shown a track record of leadership, customer success, technical expertise, and adaptability in various industries throughout their career.

Bradly M. Hale holds a BA in Communication and Spanish from the University of Missouri-Columbia. Additionally, they have earned an MA in International Relations from Webster University. Finally, they have a Certificate in Brazilian Portuguese from the Fast Forward Language Institute.

Links

Previous companies

KOMU 8 & Mid-Missouri CW logo
Overcome the Barrier logo

Timeline

  • VP Client Experience

    April, 2022 - present

  • Director Of Client Services

    June, 2021

  • Customer Success Manager

    September, 2020