Prashant Singh

Prashant Singh has extensive work experience in various roles and positions. Prashant is currently the Director of Customer Operations at CommerceIQ starting from February 2021. Prior to that, they worked at RateGain as the VP of Customer Success from April 2019 to January 2021, and as the Head of Customer Care from an unknown start date to March 2019. Prashant also worked at SoftwareONE as the Director of Business Services from December 2014 to January 2017, and as a Senior Leader in Business Services from October 2013 to December 2014. Before that, they held the position of Program Manager at iYogi from August 2011 to October 2013. Prashant's earlier experience includes working at Wipro BPS, where they were the Operations Manager from January 2010 to July 2011, Group Leader from March 2007 to December 2009, and Associate/Team Leader in Customer Service from February 2004 to February 2007.

Prashant Singh's education history includes the following:

1. Indian Institute of Management, Lucknow (2018 - 2019):

- Degree: Management Development Program

- Field of study: Organizational Behavior Studies, Business Communication, Strategy, CRM, HR, Finance & Marketing

2. Institute of Management Technology, Ghaziabad (2016 - 2017):

- Degree: Master of Business Administration (MBA)

- Field of study: Operations

3. Delhi University, South Campus (2001 - 2002):

- Degree: Diploma

- Field of study: German Language

4. Delhi University (1999 - 2002):

- Degree: B.Com

- Field of study: Commerce

In addition to their formal education, Prashant Singh holds the following certifications:

- ISO 9001:2008 (Obtained in July 2014 from PMI)

- Six Sigma: Lean (Obtained in July 2007 from Six Sigma)

- ITIL v3 (No institution or date of obtaining specified)