Meroua S.

Meroua S. has diverse work experience. From March 2023 to the present, they have been a Sr. Mngr. Customer Support, Team Lead at CSA Research. Prior to this, they worked as a Customer Support Manager at the same company from March 2020 to March 2023. Meroua also worked as a Freelance Translator from March 2018 to June 2021. Before that, from September 2017 to February 2020, they were an English as a Second Language Instructor.

Meroua S. obtained a Master's degree in Applied Linguistics from Université Djillali Liabes, Sidi Bel Abbès, completing their studies from 2019 to 2021. Additionally, they have obtained several certifications, including "Innovative Customer Service Techniques" from the Project Management Institute in 2021, and "HubSpot Sales Software" from HubSpot Academy in 2020. Most recently, in 2023, they obtained certifications in "Delivering an Authentic Elevator Pitch" from LinkedIn Learning, "Customer Service: Problem-Solving and Troubleshooting" from the National Association of State Boards of Accountancy (NASBA), and "Strategies for Negotiation Nano Tips" from LinkedIn Learning.